Privacy policy
Last updated 28 October 2026.
This policy explains what personal information Milton Distillery Pty Ltd (ABN 32 625 295 258, 99 Jane Street, West End QLD 4101) collects through miltondistillery.com and our mailing list, how we use it and how you can get in touch about it. We follow the Australian Privacy Principles.
What we collect
- When you order: your name, email address, phone number, billing and delivery addresses, what you bought and the date of birth or age confirmation you give us.
- Payment: card payments are processed by Square and PayPal payments by PayPal. We never see or store your card number.
- When you sign up or contact us: your name, email address and anything you write to us.
- When you browse: standard analytics data such as pages viewed, device and browser type and an approximate location, collected through cookies and similar tools.
How we use it
- To take payment, pack and deliver your order, and tell you where it is.
- To answer your questions and sort out returns or problems.
- To meet our legal duties, including confirming that buyers are 18 or over and keeping tax and liquor records.
- To send you our emails about releases, events and offers if you have signed up or bought from us. Every email has an unsubscribe link, and you can stop them at any time.
- To understand how the site is used so we can improve it.
Who we share it with
Only the services we need to run the shop: Australia Post and other carriers (name, address and phone, to deliver); Square and PayPal (to take payment); Mailchimp (to send our emails); Google Analytics and Meta (aggregated and pseudonymous data to measure the site and our advertising); and the company that hosts the website. Some of these providers store data outside Australia, mainly in the United States. We do not sell personal information to anyone.
Cookies
The site uses cookies to remember your age confirmation and your cart, to keep you signed in to your account if you have one, and for the analytics and advertising measurement described above. You can block or clear cookies in your browser; the shop will still work, but you may need to confirm your age and rebuild your cart.
How long we keep it
Order records are kept for seven years to meet tax and liquor licensing requirements. Mailing list details are kept until you unsubscribe or ask us to remove them. Analytics data is kept in aggregated form.
Access, correction and removal
Email [email protected] and we will show you what we hold, correct it, or delete what we are not required by law to keep. If you have an account you can also edit your details under My Account.
Complaints
If you think we have mishandled your information, email us first and we will reply within 14 days. You can also contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes
We will post any changes to this policy on this page with a new date.